Free Shipping on Domestic orders over $150

Shipping

Time before your order will be shipped:
As we are getting busier each week, please allow between 5-15 working days for your oder to be made and taken to the post office. We generally make orders each week that were placed the week before, for example, every Monday, we prepare to make all orders placed between the previous Monday to the Sunday just gone. So if you placed an order on the weekend, it should make the cut for beginning to make it on that Monday coming.
 
Shipping Costs:
 
Domestic/Australia only
Bandanas and/or Bow ties only - $3.99 no tracking
Collars, Leads, Harnesses, etc - $7.99-$11.99 (depending on weight) tracked
FREE shipping on orders over $150 (Australia Only)
Please allow 2-7 working days for your order to arrive within Australia
 
International
Bandanas and/or Bow Ties only - $8.99 no tracking
Collars, Leads, Harnesses, etc - $22.00-$28.00 (depending on location and weight) tracked
Please allow 8-15 working days for your order to arrive outside of Australia - it may take this long due to the delay in Customs
Customs Fee:
Rarely, an International Package may be held by customs which then produces a customs fee - we do not take any responsibility for this payment and it is up to the customer to pay this fee
Lost/Stolen Items:
In the unlikely case of your package being lost or stolen, we are happy to refund you HALF of the cost you paid for the lost items, but not postage (at least one week after the date of expected arrival). Unfortunately if your package is lost or stolen, this is out of our control so we cannot provide a new replacement product for you as we would be working for free & covering the cost for the materials ourselves. For example, if you purchase a small bandana @ $22, and pay $2.99 postage and it goes missing, we will refund you $11 only and you can either place a new order or not

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